Domestic Shipping

Germany : Orders are shipped within 1-2 business days. You will receive an email notification with a tracking number when your order ships.


International Shipping

Orders are shipped within 2-3 business days. You will receive an email notification with a tracking number when your order ships.


* When the items you purchased from overseas arrives in your residing country, please note that customs duties may be imposed according to the laws of that country. The occurrence and rate of customs duties vary depending on the country and region, so for detailed information, please contact the customs office of your residing country.

* The items departs from Germany for international shipping, please be aware that it falls under the jurisdiction of the postal service and customs of the receiving country. From the moment the items are received by customs, we no longer have authority over the items. Therefore, it is the buyer's responsibility to contact the postal service or customs of the destination country to locate the package. If the items are held in customs for more than 45 days, please check the tracking number in the email and file a claim accordingly.

Exchanges and refunds are only possible within 10 days of receiving the items. The artwork must be in unused condition and should match the received state. If you wish to exchange, please send an email to cyb5500@gmail.com.

The return shipping cost is the responsibility of the customer. We do not take responsibility for any damage that may occur during the return shipping, so we strongly recommend packaging the product securely and using a traceable shipping service.